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NHS Case Study
At a glance
Telea is a software that links speech and language therapists and their patients to enable therapists to provide self directed, structured speech therapy exercises. Our mission is simple: to make speech therapy accessible, effective, and personalised for everyone, everywhere.
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Challenge
The challenges that the SALT Team in Derby faced were:
- Significant delays between assessment and intervention.
- Staffing shortages.
- Inability to provide an optimal level of therapy dosage as perbest practices impacting on patient outcomes.
Solution
The Telea team collaborated with the NHS SALT Team to complete a pilot for 6 months to provide evidence and inform a business case. The app was given to all patients who were happy to download it, regardless of their neurological condition.
Results
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The Telea team collaborated with the NHS SALT Team to complete a pilot for 6 months to provide evidence and inform a business case. The app was given to all patients who were happy to download it, regardless of their neurological condition.
- Referral to Treatment Time reduced from an average of 24 weeks to 21 weeks. The longest wait reduced by 6 weeks (from 30 weeks to 24 weeks).
- 90% reduction in waiting time for intervention. In June 2023 there was a 6 week wait for therapeutic intervention and with Telea, therapy could be offered immediately.
- Increased capacity to offer face to face therapy to those who need it and can't access an app.
- Online (app based therapy) reduced the need for face to face input, saving 6 therapy slots per week, an average of 14-17.5 hours of clinical time.
- Clients who took part in the trial are now less dependent on SALT, fostering self-management strategies for the longer term.
- Increased therapeutic effectiveness by ensuring consistency of practice with monitoring and feedback.
- Shorter episodes of care and more timely discharge.
Our latest research
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